Drift Alternative: AI Agents Without the $2,500/Month Price Tag

TL;DR

Drift is powerful for B2B sales teams with big budgets — but starts at $2,500/month, requires annual contracts, and has no WhatsApp support.

Andy gives you AI agents for both support and sales, deploys to WhatsApp (Drift doesn't), and costs a fraction of Drift's price.

Choose Drift if: You're an enterprise B2B company with Salesforce, focused purely on sales pipeline, and have $30k+/year budget.
Choose Andy if: You need support AND sales capabilities, want WhatsApp, or can't justify enterprise pricing.

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Why Teams Look for Drift Alternatives

Drift pioneered conversational marketing. But they've gone all-in on enterprise B2B sales, leaving many teams behind:

The Price Problem

Drift's pricing is... aggressive:

• Premium: $2,500/month minimum (billed annually = $30,000 commitment)
• Advanced: Custom (higher)
• Enterprise: Custom (highest)

That's the starting price. Annual contracts mean you're locked in for $30k+ before you've proven ROI.

For startups, SMBs, or companies testing conversational AI — this is a non-starter.

The Sales-Only Problem

Drift is laser-focused on B2B sales:

• Meeting scheduling
• Pipeline acceleration
• Lead routing
• Revenue attribution

Great if you're a sales-driven org. But what about:

• Customer support? Not Drift's focus.
• Post-sale customer success? Barely addressed.
• B2C businesses? Wrong tool.

Drift is a hammer. Not every problem is a nail.

The No-WhatsApp Problem

Drift has no meaningful WhatsApp support.

For businesses in LATAM, Europe, Asia, or any market where WhatsApp dominates — Drift simply doesn't work. Their focus is email and web. Period.

The Acquisition Uncertainty

Drift was acquired by Salesloft in February 2024. What does that mean for the product roadmap? Pricing changes? Feature consolidation?

Customers are right to be cautious about betting on a platform mid-acquisition.

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Andy: AI Agents for Support AND Sales, at Human Prices

Andy isn't trying to be Drift. We're not an enterprise sales acceleration platform with features you'll never use.

Andy is a multi-agent platform — create AI agents for support, sales, internal knowledge, or whatever your business needs. Deploy them where your customers are: website, WhatsApp, Slack.

What Makes Andy Different

1. Accessible Pricing

No $2,500/month minimums. No annual lock-ins.

Andy's pricing is designed for growing businesses, not just enterprises with unlimited budgets.

2. Support + Sales (Not Just Sales)

Drift is sales-focused. Andy handles both:

Create a sales agent for leads, a support agent for customers, and an internal agent for your team. Same platform.

3. WhatsApp Support

Drift: No WhatsApp.
Andy: WhatsApp is a first-class channel.

If your customers use WhatsApp (and 2+ billion people do), this alone is the deciding factor.

4. Simplicity Over Feature Bloat

Drift has features most teams never touch:

• Conversational landing pages
• Revenue attribution modeling
• Complex ABM routing rules
• Salesforce field mapping nightmares

Andy focuses on what matters:

1. Create an agent
2. Give it knowledge
3. Deploy to your channels
4. Capture leads and help customers

Live in minutes, not weeks.

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Feature Comparison: Andy vs Drift

Core Capabilities

Integrations

Business Fit

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Who Should Choose Drift

Be honest: Drift is still the right choice for some teams.

Choose Drift if you:

• Are an enterprise B2B company with $30k+/year budget
• Live in Salesforce and need deep integration
• Focus purely on sales pipeline (not support)
• Don't need WhatsApp (customers are email/web only)
• Want mature revenue attribution features
• Have a team dedicated to managing the platform

Drift's sweet spot: Large B2B sales orgs with complex Salesforce workflows and enterprise budgets.

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Who Should Choose Andy

Choose Andy if you:

• Can't justify $2,500/month for chat
• Need both support AND sales capabilities
• Have customers on WhatsApp
• Are B2C or B2B-lite (not enterprise sales cycles)
• Want to be live quickly without complex setup
• Need multiple agents for different use cases
• Value simplicity over feature overload

Andy's sweet spot: Growing businesses, WhatsApp markets, and teams who need conversational AI without enterprise pricing.

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The Cost Comparison Reality

Let's do the math:

Drift (minimum):

• $2,500/month × 12 months = $30,000/year
• Plus implementation time
• Plus training
• Plus Salesforce consulting

Andy:

• Fraction of Drift's cost
• Month-to-month (cancel anytime)
• Live in 30 minutes
• No implementation project needed

For many teams, you could run Andy for years on what Drift costs for one year.

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Switching from Drift to Andy

What You Might Miss

• Deep Salesforce bi-directional sync
• Revenue attribution modeling
• Conversational landing pages
• Complex ABM routing

What You Gain

• WhatsApp support
• Affordable pricing
• Month-to-month flexibility
• Support + sales in one platform
• Simpler setup and maintenance

Is It Worth Switching?

Yes, if: You're not using Drift's advanced features, paying for capabilities you don't need, or your customers expect WhatsApp.

Maybe not, if: You're deeply embedded in Salesforce, actively use revenue attribution, and have the budget.