7 Best Slack Chatbots for Business (2026)

Your team wastes 20 minutes hunting for an answer buried in a Google Doc nobody remembers sharing. Someone posts the question in #general, three people reply with conflicting links, and the new hire still doesn't know which expense policy is current. A Slack chatbot surfaces the right answer in seconds — but pick the wrong one and you've added another tool collecting dust in your app directory. We tested seven chatbots that use AI to handle real questions, not keyword triggers.

Who This Guide Is For

This guide covers AI-powered Slack chatbots built for business teams — not developer side projects or Slackbot's built-in auto-responses. You'll get the most from it if:

• You manage a team of 5–200 people that runs on Slack daily
• You need a bot that answers HR, IT, product, or customer questions without someone pasting from a wiki
• You want published pricing with no "book a demo to find out" gates
• You've tried Slackbot's custom responses and hit their limits fast
• Your team also fields questions on WhatsApp, your website, or both

If you're building a chatbot from scratch with Python or Node.js, Slack's Bolt framework is a better starting point.

How We Evaluated

We scored each tool across five criteria.

• AI quality: Does the bot understand natural language and follow-up questions, or does it need exact keyword matches?
• Channel coverage: Slack-only, or does it also handle WhatsApp, website chat, and email?
• Setup time: Can a non-technical team member deploy it in under an hour?
• Pricing transparency: Published rates with clear per-message or per-seat costs — no hidden overages
• Scalability: Handles 100 conversations per month and 10,000 without forcing a plan upgrade

Every tool listed below ships a native Slack integration, uses some form of AI for responses, and had published pricing or a free tier as of February 2026.

The 7 Best Slack Chatbots

1. Slack AI — Best Native Option

Slack AI lives inside your workspace with zero installation. It summarises channels, answers questions from your message history, and drafts replies based on context. Since August 2025, Slack bundled all AI features into its Business+ plan — the standalone AI add-on is no longer sold separately (Slack Help Center).

The strength here is depth of context. Slack AI reads every message, file, and canvas in your workspace, so answers pull from institutional knowledge that no external bot can access. The downside: it only works inside Slack. If you need a chatbot on your website or WhatsApp, you'll need a second tool.

Standout feature: Channel recaps that digest hundreds of messages into a two-paragraph summary. Pricing: Included with Business+ ($15/user/mo) | No free tier for AI features Best for: Teams already on Slack Business+ who want AI without adding another vendor.

2. Andy Partner — Best for Multi-Channel Teams

Andy takes a different approach: instead of one chatbot, you create multiple AI agents — one for Slack (internal knowledge), another for WhatsApp (sales), a third for your website (support). Each agent carries its own knowledge base and personality, but all conversations feed into one dashboard with unified analytics.

The Slack integration works as an internal knowledge bot. Connect your company docs, FAQs, or product guides, and Andy answers team questions in any channel. The standout difference: the same platform powers your customer-facing chatbot and WhatsApp automation without separate subscriptions or billing surprises.

Built-in lead scoring detects buying intent across every channel — pricing questions, demo requests, urgency signals — and sends real-time alerts with the full conversation attached. For teams that sell through Slack Connect shared channels, this captures leads that other tools miss entirely.

Standout feature: Multi-agent architecture with cross-channel lead scoring. Pricing: Free tier (300 messages/mo) | Paid plans from Growth tier | See pricing and plans Best for: SMBs that need Slack + WhatsApp + website chat on one platform. Limitation: Newer platform with a growing integration ecosystem — fewer native connectors than legacy tools.

3. Botpress — Best for Custom Conversation Flows

Botpress pairs an open-source chatbot engine with a visual flow builder. You design conversation paths through drag-and-drop, train the bot on your documents, and deploy to Slack, WhatsApp, Telegram, or the web. The platform uses LLMs for natural language understanding, so your bot handles follow-up questions and context switches without rigid decision trees.

Developers appreciate the flexibility: you can inject custom API calls, conditional logic, and external data lookups mid-conversation. Non-developers appreciate that many flows ship as pre-built templates.

Standout feature: Visual conversation designer with branching logic, API integrations, and LLM responses on one canvas. Pricing: Free plan (limited messages) | Pay-as-you-go on Team plan | Enterprise pricing available Best for: Technical teams that want full control over chatbot behaviour.

4. Wonderchat — Best No-Code Setup

Wonderchat builds a GPT-powered chatbot from your existing content. Paste a URL, upload a PDF, or connect a knowledge base — the bot reads the content and starts answering questions. Slack deployment takes under five minutes through their integration panel. No flow diagrams, no training data formatting, no developer needed.

The platform focuses on speed over customisation. You trade granular conversation control for a working chatbot before lunch. For teams that need quick internal Q&A without a multi-week rollout, that trade-off works.

Standout feature: Train on any webpage by pasting its URL. The bot reads and learns from the page instantly. Pricing: Starter plan from $99/mo | Free trial available Best for: Non-technical teams that want a working Slack chatbot in minutes, not weeks.

5. Guru — Best for Internal Knowledge Bases

Guru is a knowledge management platform with an excellent Slack bot layered on top. When someone asks a question in Slack, Guru searches your verified knowledge base and delivers the answer inline. The /guru slash command and reaction-based triggers — react with "?" to search, "➕" to create a new card from any message — make it feel native to Slack (Guru Slack Integration).

What sets Guru apart from pure chatbots is verification. Every knowledge card has an owner and an expiry date. When content goes stale, Guru flags it and assigns someone to update it. Your bot never serves outdated answers because the system enforces freshness.

Standout feature: Verification workflows that flag stale content and assign owners to keep answers accurate. Pricing: Free for small teams | Paid plans from $15/user/mo Best for: Teams with large internal wikis that need answers surfaced directly in Slack.

6. Workativ — Best for IT Helpdesk

Workativ automates IT and HR support tickets directly in Slack. Password resets, access requests, software provisioning, VPN troubleshooting — the bot resolves these through pre-built workflows connected to tools like Okta, Jira, ServiceNow, and Active Directory. Over 190 automation templates ship ready to use.

The difference between Workativ and a standard Q&A bot: Workativ doesn't just answer "how do I reset my password." It resets the password through a connected workflow. That moves it from information layer to action layer — and cuts L1 ticket volume for IT teams dealing with the same 15 requests on repeat.

Standout feature: App workflow automations that resolve tickets (password resets, account unlocks) instead of just routing them. Pricing: Free conversational AI chatbot | Paid plans for workflow automation Best for: IT teams drowning in repetitive L1 support requests.

7. Social Intents — Best for Customer Support From Slack

Social Intents connects your website's live chat widget directly to Slack. Customer messages appear in a designated Slack channel, your team replies from Slack, and an AI chatbot handles overflow when no agent is available. The pricing model stands out: no per-seat fees, unlimited team members on every plan.

For support teams that already live in Slack, this eliminates the tool-switching tax. You don't need a separate Intercom or Zendesk tab open — conversations from your website flow into the workspace your team already monitors. Compare this to running live chat alongside an AI chatbot to see where the balance tips for your team size.

Standout feature: Bidirectional live chat between website visitors and your Slack workspace with AI fallback. Pricing: From $39/mo | 14-day free trial | No per-seat fees Best for: Support teams that want to manage website chat from Slack without learning new software.

Pricing Snapshot

All prices reflect published rates as of February 2026. Multi-channel coverage matters because most teams don't just use Slack — if you also need WhatsApp or a website widget, choosing a single platform saves budget and reduces tool sprawl.

Best Picks by Use Case

• Best native option: Slack AI — zero installation, reads your full workspace history
• Best for multi-channel: Andy Partner — Slack, WhatsApp, and website chat under one roof with cross-channel automation
• Best for developers: Botpress — visual flow builder with full API access and branching logic
• Best for fast setup: Wonderchat — paste a URL, get a working chatbot in five minutes
• Best for internal wikis: Guru — verified knowledge base with Slack-native search and stale-content alerts
• Best for IT support: Workativ — resolves L1 tickets automatically through 190+ workflow templates
• Best for customer support: Social Intents — website visitors chat with your team directly in Slack

No single chatbot wins every category. Slack AI dominates if your entire workflow lives in Slack and nowhere else. Andy Partner makes more sense when your team juggles Slack, WhatsApp, and a website — one platform, one bill, one analytics dashboard. For specialised needs like IT automation or knowledge management, Workativ and Guru each carve out a clear lane.

Getting Started

The fastest way to pick a Slack chatbot? Try one. Start a free trial with Andy Partner — deploy an AI agent in Slack, on your website, or on WhatsApp in under 10 minutes. No credit card required, no sales call needed.