AI Chatbot for Technical Support

Resolve 60% of Tier 1 issues automatically. Provide instant technical assistance and reduce escalations.

Start free trial Try Andy now

Start free trial, no credit card required.

Trusted by teams who want answers, not tickets.

tech-support Industry Data

Why tech-support businesses need AI chatbots

Data-driven insights show the impact of AI automation in tech-support

60%

of Tier 1 support issues resolved automatically

45%

reduction in unnecessary escalations

24/7

technical support coverage

85%

first contact resolution for common issues

Technical support benchmarks 2024

Why businesses choose AI chatbots

Transform your customer experience with intelligent automation that works 24/7

24/7 Availability

Your chatbot never sleeps. Respond to customers at any time, any day.

Instant Responses

Reduce wait times to zero. Answer questions in milliseconds.

80% Ticket Reduction

Resolve common questions automatically, freeing your team for complex issues.

Smart Escalation

Seamlessly hand off complex issues to human agents with full context.

Multi-Channel

Deploy to web, WhatsApp, Slack and more from a single knowledge base.

Actionable Insights

Understand what your customers really want with AI analytics.

Solutions for every business need

Our AI chatbots adapt to your specific industry and use case requirements

Customer Support

Answer product questions 24/7, reduce ticket volume by up to 80%.

FAQ Automation

Handle repetitive questions instantly and free up your team.

Technical Support

Troubleshoot issues and provide technical assistance automatically.

Internal Knowledge

Help your team find information in company documents instantly.

From documents to agents in 3 steps.

No complex flows. No scripting. No dev team required.

Create agents

Choose use case, set behavior and tone, pick channels, enable lead capture.

Upload knowledge

Add documents, website URLs, FAQs, SOPs. Andy learns your business.

Get insights

Agents start answering and capturing leads. Insights Agent analyzes everything.

No complex flows. No scripting. No dev team required.

Simple pricing that scales with your agents.

Deploy your AI agent across web, WhatsApp, and Slack from a single knowledge base.

Starter

$9/month

1 agent, core channels, basic insights

14-day free trial included

1 agent

300 messages per month

500 website pages

1 active channel (Web, Slack, or WhatsApp)

3 GB secure storage

Basic Analytics

Lead capture

Email support

No Skills included

Pro

Don't see what you need?

Help us build the right features for you. Share your ideas and we'll explore integrating them.

👉 Share Feedback

Teams already using AI agents instead of tickets.

See how businesses are transforming customer engagement with AI agents<br/>that actually solve problems, not just respond to scripts

We cut repetitive support questions by 60% in the first month. The team finally has time for real problems.

Carlos Soto MendozaCEO, PCLink & Prowebs

The Insights Agent told us customers were confused about our pricing page. We fixed it — conversions went up 15%.

Diego Añazco MaldonadoCEO, Tiendas Roshi

We spin up a new agent for each client. They think we have a dedicated support team. We don't.

Maite OjedaProduct Manager, Pastelerías Kody

My clients love asking everything over WhatsApp and feeling a close relationship. Other agents felt cold, but Andy supports online service and scheduling while we focus on delighting our clients.

Patricia BastidasCEO, Cayena Estudios

FAQ

Frequently asked questions

Everything you need to know about building AI agents with Andy

Start building your first AI agent today.

Go from documents to a live agent in minutes. Get your first insights by next week.